A nationwide credit card counterfeit liability shift was instituted on October 1, 2015. In order to maintain PCI Compliance, UW Tacoma’s Cashier’s Office will only process credit/debit card transactions via TouchBase, the online payment portal.
If your department has a need to accept credit card payments, please contact the Cashier’s office to learn how to get set up on the TouchBase, UW Tacoma's online payment portal. If your department needs to add a new student fee, then the fee must be vetted through the appropriate channels.
By working with Finance, you are ensuring the most secure form of credit card processing. The Cashier’s Office is then responsible for reconciling the online payments and distributing the funds to your budget(s). The department is responsible for reconciling their budget in MyFD.
To maintain strict internal controls, the Cashier’s Office will also issue any applicable refunds. It is up to the department to request the refund along with the corresponding refund documentation including: order #, amount to refund, and reason for refund.
Monthly, a 3%* service fee is charged (via JV) to your budget. This covers the merchant fees the UW is assessed for secure credit card payments and other miscellaneous fees associated with the credit card processing. For more information on the service fee, please refer to the Credit Card Merchant Fee policy.
Credit Card Merchant (Convenience) Fee Process
EFFECTIVE DATE: October 1, 2017
FIRST BILLING: November 2017
The Cashier's Office is streamlining the way we reconcile the 3% merchant (convenience) fee billing process. Starting Octomber 1, 2017, the convenience fee will not be added to the item price at the time of payment. Instead, the item price will post directly to it's budget and the merchant (convenience) fee will post direct to the Finance budget. This will eliminate both the JV and the monthly billing report for those items which charge the fee at the time of purchase.
For those items which do not charge the fee back to the customer, the fee will be JV'd and a report will be generated.
CT for Credit Cards
Per the Credit Card Merchant Fee Policy, a 3% service fee* is charged to department budgets which utilize the Cashier's Office for credit card transactions. *After 2015, this rate is subject to change.