Whether your taking courses online or coming to campus... we can help!
Raise questions as they arise!
Don't wait until an assignment is due or past due to ask questions, report technical problems, misunderstandings, or other barriers to completing course work on time. Remember that your instructor does not have the benefit of seeing your body language or fielding your questions in real-time. If a problem or question arises, speak up immediately.
What is your question about?
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Learning a new system can be a challenge, but help is always available! The student support pages (Getting Started and How do I...) provide how-to guides for may activities you will be doing in Canvas. Explore these pages first and if you still need help, give us a call, stop in to see us, or email us and we will do our best to get your questions answered.
Academic Technologies at UW Tacoma
Phone the UWT Helpdesk at 253-692-4357.
UW Canvas Support
Phone the UW Canvas Support line at 206-221-5000 (option 3)
Instructure Canvas Direct Support
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Need help with research or have questions about the library?
- In-depth research or complicated question: contact a subject librarian.
- Questions about videos and other media: see Using the Media Collection or email firstname.lastname@example.org
- Course Reserves: see Course Reserves site or email email@example.com
- We will try to respond to your question within 2 business days. Questions submitted Friday-Sunday and on holidays may take longer.
For a quicker response, you can call the Campus Library at 253-692-4440
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The IT help desk provides the first point of contact for UW Tacoma faculty, staff, and students needing assistance with technology.
You can email the IT Helpdesk using your UW email account firstname.lastname@example.org (Emails from Non-UW accounts will not be received)
For a quick, you can call the IT Helpdesk 253.692.HELP (4357)
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You can email the TLC using your UW email account email@example.com
For a quick, you can call the TLC 253-692-4417
Online Writing Center e-tutoring appointments to review your writing project.