What the Ombud Does

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The Office of the Ombud is a place where all members of the University of Washington community can seek information, consultation, and assistance. Each year, the Ombud Office collaborates with hundreds of individuals who are facing challenges. We provide a safe environment to voice concerns and develop constructive options to address the situation.

We follow these principles when providing assistance: 

  • Safe space: We strive to provide a confidential place for you to discuss your situation.

  • You're in control: We won't take any action on your behalf unless you ask us to do so.

  • Learning environment: We are continuously learning and sharing ways to effectively address conflict.

The Ombud process

Our process is personalized to your specific situation. While all of the steps may not be followed exactly, or in order, the graphic below is intended to provide an overview of our process.