The 10- to 11-month program is delivered over 5 modules, expanding out from an understanding of yourself through skills to lead public agencies in a political and societal system:
Leadership of any kind starts with a strong understanding of yourself and how you move through the world, so that is where the UWT PDC’s Certified Public Manager program begins. In this course, students will begin learning how their work and personality type, levels of emotional intelligence, and unique combination of identities impacts how they see the world and interact with others. They will explore some foundational theories in and approaches to leadership and management, identifying those they’d like to align with.
In the last section, we begin to situate the personal leadership journey within a larger context: Washington State. Students will explore the history of the state, how that history impacts the structure of governmental bodies, and the role various communities have played in it. We then step back to a larger conversation about systems thinking – a concept that guides everything we do in the Certified Public Manager® program – and introduce the idea of process improvement.
How personality, values, and identity can guide a leadership journey
The role of the leader as it relates to motivation, group behavior, culture, decision-making, accountablity, change, and organization development
Leadership theories, models, and their applications in different situations
Developing emotional and cultural self-awareness through assessment and on-going feedback
Leading Individuals and Groups
In this module, we expand the circle out from leading the self to leading others in a thoughtful way that is conscious of diversity, communication styles, team development best practices, and more. Students will continue developing their process improvement skills and choose a project for their Capstone.
Coaching for performance
Leading diverse teams
Public Sector Process Improvement
In this course, students choose and build the skills needed to complete their Process Improvement Capstone Project. This intensive course features a mix of live, online instruction, interactive online learning modules, and project work. Students will come out of the course with a foundational understanding of the DMAIC methodology, particular concerns or considerations within governmental settings, and a strong start on a well-scoped Lean Six Sigma Green Belt-level project (to be completed by the end of Module 5).
In this module, students will explore topics related to the larger functioning of public sector organizations: strategic planning, budgeting, leading change, organizational culture, and performance management.
Leading in a Political and Societal System
We close out the CPM program by diving into the intricacies of how policy is made and evaluated, engaging with the media, and how we connect with our communities. Students will also present their Capstone projects, demonstrating how they've used Lean Six Sigma and increased mastery of the program competencies to make an impact in their organization.
The Self-Leadership Project is an opportunity to start implementing new skills and knowledge early in the program. Over the first two modules, students create a Learning Plan with individual goals, try out new skills and tools related to those goals in the workplace, then reflect on how it went and possible next steps.
Lean Six Sigma Capstone Project
The Capstone project is an opportunity to work within your agency to improve processes that will strengthen programs or the organization as a whole. It takes the form of a Lean Six Sigma process improvement project chosen and designed by each participant to bring together the knowledge, skills and aptitudes gained or improved throughout the program.
Our program is a proud member of the National Certified Public Manager® Consortium, the body that establishes and preserves standards for the Certified Public Manager® (CPM) designation, a nationally-accredited, comprehensive management development program specifically designed to prepare managers for careers in federal, state, local government and in other organizations with a public purpose.