KeyBank Professional Development Center

Turning the Curve with Results Based
Spring Forum
June 8, 2017

(Pre-Forum Workshop June 7th)

We invite you to come and learn about a refreshingly simple, useful and effective approach to aligning government performance and community outcomes at the Government Performance Consortium Spring Forum on June 8, 2017 at UW TacomaTurning the Curve is an approach created by Mark Friedman, award-winning author of Trying Hard is Not Enough and Turning Curves. The Results Based Accountability (RBA) framework is a disciplined and data-based way of thinking and acting to improve your results for day-to-day government service operations, and also influence more positive outcomes for our most entrenched and complex social problems, such as homelessness. Many communities around the country have used this approach with success to improve the effectiveness of their government programs and therefore contributed to the health and well-being of the people in our communities, our neighbors, our customers and our citizens. Read more about the forum...

KeyBank PDC alumni uses experience to succeed at Seattle Goodwill

If you met her today, you’d have a hard time believing Rebekah Hand grew up in Florida. Now living in Fircrest, Wash., with her husband, three sons and their bulldog Mudge, Hand has all the characteristics of a native Pacific Northwesterner. She wishes she had more time for exploring the outdoors, but finds plenty of fulfillment keeping up with her family. And like most of us, she’s a big fan of Star Wars and local craft beer. Hand fits-in one other way, as well: she’s ambitious.

Despite having a good idea of what she wanted to do, Hand wasn’t sure how to get there. After nearly a decade in the retail world, switching fields seemed impossible. Even though Hand was skilled enough to receive several interviews for HR positions, she was never able to land a position. Deciding she needed something to help build the bridge over her career change, she started considering courses at the UW-Tacoma KeyBank Professional Development Center.

In 2014, while continuing her position as an associate store manager at Pottery Barn, Hand enrolled in the center’s Human Resources Management Certificate program. Delivered over nine months, this program is designed for the professional who want to either enter the field of HR or learn the advanced skills necessary to advance to the next level. Read the full story.

Meet the Instructors: Trevor Nichol, Mastering Beer Styles

Mastering Beer Styles: Exploration and Evaluation is the KeyBank PDC’s first venture into the world of craft beer. According to the Brewer’s Association, there are nearly 4,300 craft breweries operating in the U.S. That number is only growing, and Tacoma’s thriving beer culture is a testament to that. Looking to serve the growing body of craft beer professionals, this course is designed to take students on an exploration through the world of beer.

At the helm of the course’s first iteration is BJCP Master Judge Trevor Nichol. Nichol is an industry veteran, knows beer much better than anyone at The Center, and took some time recently to answer some of our questions. Read the full story.

Mastering Beer Styles: Exploration and Evaluation

Classes start March 2017

Learn the history of beer, brewing basics and the nuances of what you are drinking. Whether you are an aficionado, home brewer or a professional - we'll help raise your skills and a glass! Taught by Master Beer Judge Trevor Nichol, one of only 130 master-ranked judges worldwide, this 10-week course is designed to take you on an exploration through the world of beer at a professional level.

This immersive experience, including field trips to local breweries, will cover the topics included in industry standard exam certifications such as the Beer Judge Certification Program (BJCP) and Cicerone. Whether it’s understanding the essentials of brewing to the color and mouth-feel of a Trappist ale versus a German wheat beer and which serving glass brings out their characteristics best – there is a lot to learn and share.

We’re excited to launch this new program that reflects the growth of the craft beer industry in the South Puget Sound region, including Tacoma’s burgeoning “Brewery District.”

Monday evenings 5:30 PM – 9:30 PM at UW Tacoma and participating partners.
03/20/2017 - 05/22/2017
40 hours over 10 weeks. $599 plus $10 registration fee.  

2016 Corporate Gold Star Award


We thank KeyBank for its support of UW Tacoma’s mission to educate diverse learners and transform communities by expanding the boundaries of knowledge and discovery.


The KeyBank Professional Development Center is a joint venture between the South Puget Sound community and the University of Washington Tacoma to extend the resources of the university to the community. The center works with educational providers to offer a broad array of continuing education opportunities for public and private sector professionals and organizations in a range of disciplines.

Get Connected

Facebook Linkedin