KeyBank Professional Development Center

Certified Public ManagerCertified Public Manager® 2018 Cohort Starts Soon

Registration for the 2018 cohort of our one-of-a-kind, nationally accredited Certified Public Manager® is currently open. Apply online and save your place in class today. Sgt. James Schrimpsher of Algona Police Department, shown here with CPM instructors Dariush Khaleghi and Debbie Rough-Mack, is a graduate of the class of 2017 and has a few words for students thinking about starting the program:

“I cannot tell you how much I enjoyed my time in [CPM]. The tools that I learned in the class have moved me forward in my career as well as making me a better leader/person. I have had several people, to include the city administrator and the police chief, note the change in my leadership style and that change was for the better. An example of this that was recently pointed out to me was how I handled the accreditation process for the department. To date we are one of the smallest departments in the state to make it through the accreditation process. I believe that it was a team effort. This CPM course changed the way I look at issues that come up and how I handle employees that sometimes can be challenging. The “servant leadership” style really hit home for me. Also I recently applied for my middle management certification from the Washington State Criminal Justice Training commission and attached to my application was my transcripts from the CPM course. Not only did I receive the middle management certification I was told to apply for the executive level certification just based on the my attendance in the CPM class. Thank you again for putting together a quality program that in my opinion is essential for all public agencies throughout the State of Washington."

Master Your Craft
at UW Tacoma

UW Tacoma staff writer Eric Wilson-Edge sat down recently with our team to talk about Mastering Beer Styles and other craft beer courses at the Center. Read his story at the link below:

"The craft beer industry is big business. As of 2016 there were 334 craft breweries pumping millions of dollars into the Washington State economy. The growth has been rapid. Five years ago, there were only 136 craft breweries in Washington State. Despite the surge, breaking into this market can be difficult. Amateur enthusiasts face stiff competition and might not be well-versed in the specific challenges of the industry. The KeyBank Professional Development Center (PDC) at UW Tacoma has a plan to address these issues..." 

Read UW Tacoma's full feature on our program here. 

Read enough and want to get started? Contact a program manager today.

Lean and Beyond: Government Performance Consortium conference coming to UW Tacoma Nov. 7-8

The KeyBank Professional Development Center is proud to host another event for the Government Performance Consortium, a "network of civic thinkers and government practitioners who are transforming government from the inside out." The conference, titled Lean and Beyond: Building Fit Governments, One Person at a Time, will be held on the UW Tacoma campus Nov 7 and 8. Participants will work at innovative solutions to reducing waste in government work processes and hear from award-winning author Dan Markovitz. Early registration is now open - visit this page to learn more and register yourself or your team!

Fall Term is Here!Fall Term is Here!

Register now for fall classes! Over the next few months, we'll be offering some of our most popular courses. From Lean Six Sigma to Business of Craft Beer, make sure to save your spot in class today. Have questions before you register? Contact us today at or 253-692-4618. See you in class!

Congratulations 2017 Graduates!

Congratulations to our 2017 graduates who received their certificates June 22 at the UW Tacoma KeyBank Professional Development Center certificate ceremony! We recognized 55 students who received certificates from our Fundraising Management, Contract Management, Nonprofit Management, Certified Public Manager and Human Resources Management programs. 

We were honored to have you all as students, to recognize your achievements with the ceremony, and now to count you among our alumni. You are now officially eligible to join the UWAA. Become an annual member for just $30 (normally $50) or as a life member for $500 (normally $750) to receive the UWAA Grad Pack, containing your official UW Alumni license plate frame and a bundle of special savings. 

You can view and download your photos from graduation at this link.

Thank you, Class of 2017. And again, congratulations!

KeyBank PDC alumni uses experience to succeed at Seattle Goodwill

If you met her today, you’d have a hard time believing Rebekah Hand grew up in Florida. Now living in Fircrest, Wash., with her husband, three sons and their bulldog Mudge, Hand has all the characteristics of a native Pacific Northwesterner. She wishes she had more time for exploring the outdoors, but finds plenty of fulfillment keeping up with her family. And like most of us, she’s a big fan of Star Wars and local craft beer. Hand fits-in one other way, as well: she’s ambitious.

Despite having a good idea of what she wanted to do, Hand wasn’t sure how to get there. After nearly a decade in the retail world, switching fields seemed impossible. Even though Hand was skilled enough to receive several interviews for HR positions, she was never able to land a position. Deciding she needed something to help build the bridge over her career change, she started considering courses at the UW-Tacoma KeyBank Professional Development Center.

In 2014, while continuing her position as an associate store manager at Pottery Barn, Hand enrolled in the center’s Human Resources Management Certificate program. Delivered over nine months, this program is designed for the professional who want to either enter the field of HR or learn the advanced skills necessary to advance to the next level. Read the full story.

Meet the Instructors: Trevor Nichol, Mastering Beer Styles

Mastering Beer Styles: Exploration and Evaluation is the KeyBank PDC’s first venture into the world of craft beer. According to the Brewer’s Association, there are nearly 4,300 craft breweries operating in the U.S. That number is only growing, and Tacoma’s thriving beer culture is a testament to that. Looking to serve the growing body of craft beer professionals, this course is designed to take students on an exploration through the world of beer.

At the helm of the course’s first iteration is BJCP Master Judge Trevor Nichol. Nichol is an industry veteran, knows beer much better than anyone at The Center, and took some time recently to answer some of our questions. Read the full story.

2016 Corporate Gold Star Award


We thank KeyBank for its support of UW Tacoma’s mission to educate diverse learners and transform communities by expanding the boundaries of knowledge and discovery.


The KeyBank Professional Development Center is a joint venture between the South Puget Sound community and the University of Washington Tacoma to extend the resources of the university to the community. The center works with educational providers to offer a broad array of continuing education opportunities for public and private sector professionals and organizations in a range of disciplines.

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