Managing Academic Lead, Milgard Center for Business Analytics
Dr. Sergio Davalos is an Associate Professor of Information Systems and the director of the Center for Business Analytics at the Milgard School of Business. He has more than 30 years of experience teaching in academia. He was worked in computer science, management information systems, and business information systems programs. His teaching interests include data mining, text mining, programming for analytics R and Python, predictive analytics, machine learning, and data science. Some of Dr. Davalos’ recent research areas include exploring the use of data mining for business problems such as bankruptcy prediction, credit scoring, and company financial health, identifying text mining applications for a diverse set of fields such as politics, health, marketing, finance, and accounting, sentiment analysis of political forums and accounting documents, topic modeling of social media posts and finance documents, lexicon development of nostalgia and sentiment analysis, and the development of the application of evolutionary computing such as genetic algorithms and swarm intelligence.
Associate Teaching Professor and Interim Director for MSBA
Dr. Margo Bergman is an Associate Professor at the Milgard School of Business, University of Washington Tacoma, and a Milgard Fellow in the Center for Business Analytics. She has over 15 years of experience in decision-making research, data analysis, and teaching. She has worked on projects related to these topics for the Department of Defense, Chambers of Commerce, the University of Washington Medical School, and the Veteran’s Administration. Dr. Bergman is a frequent peer reviewer and conference speaker, with publications in a variety of fields.
She received an M.A. and Ph.D. in Economics from the University of Houston, and an MPH from the University of Washington – Seattle.
Founder and Former Director, Milgard Center for Business Analytics
Dr. Haluk Demirkan is a Milgard Endowed Professor of Service Innovation and Business Analytics, and the founder and former director of the Center for Business Analytics and Master of Science in Business Analytics at the Milgard School of Business, University of Washington Tacoma.
With 150+ publications and his 20+ years of professional experience, he has been advising more than 40 Fortune 500 companies in maximizing the return on companies’ resources by effectively implementing strategic data, analytics, cognitive and service-oriented technology & management solutions.
He received a B.S. in Mechanical Engineering from Istanbul Technical University, an M.E. in Industrial and Systems Engineering and a Ph.D. in Information Systems and Operations Management from the University of Florida.
Dr. Michael Helser manages the operations and programs in the Center for Business Analytics (CBA) at the Milgard School of Business, UW Tacoma. Michael is also on the faculty in the Data & Analytics Academy at UW Tacoma's Milgard Center for Business Analytics where he teaches in the Foundations for Data & Analytics program.
Heidi Norbjerg is the Advisor for the Master of Science in Business Analytics program and provides guidance and support to our MSBA students throughout their time in the program, from orientation to graduation.
Technical Program Manager at CBA | Instructor at Milgard Data & Analytics Academy | AWS Academy Accredited Educator
Merve is the Technical Program Manager of the Center for Business Analytics (CBA) at the Milgard School of Business. She manages the CBA Virtual Analytics Lab, identifies and implements technology solutions for higher education. Her teaching interests are in the areas of Data Analytics, Database Management, and Cloud Computing.
Cynthia DeHope is the Graduate Recruiter/Pre-Admissions Advisor for the Master of Science in Business Analytics program. She has worked in both public and private institutions of higher education in various roles since 2006. These include Program Director, Academic Advisor, and Financial Aid Counselor.
Program Manager, Milgard Center for Business Analytics
Annemarie is the Program Manager for the Center for Business Analytics. She is busy in the background supporting a variety of CBA and MSBA events and activities by taking care of administrative and logistical tasks.
Business Analytics/Information Systems/Operations Management Faculty, Milgard School of Business, UW Tacoma
Luna Zhang PhD
Dr. Luna Zhang is an Assistant Professor of Business Analytics and a member of the Center for Business Analytics and the Master of Science in Business Analytics Programs at the Milgard School of Business.