Frequently asked questions

Main page content

How can I get a copy of my transcripts?

You can request an official copy of your transcripts through the Office of the Registrar. If you only need an unofficial copy, you can access one through MyUW using your NetID.

I had a NetID when I was a student. Can I still use it?

Yes. When you choose a NetID it's yours for life. If you can't remember what it was or are having trouble logging in, you can contact UW Technology's Help Desk for assistance.

What do I do if I've forgotten my UW NetID password?

UW Technology provides information on how to reset your UW NetID password.

What email and online services are available to UW alumni and UWAA members?

Learn more about email and online tools available to UW alumni and UWAA members. UWAA members also have access to career counseling and networking services.

Can I still access the Library as an alum?

UW Alumni Association members are eligible for a free UW Libraries Card which allows check-out privileges of unrestricted library materials and access to online academic journals, among many other benefits.

I'm a current student. What happens to my email and NetID when I graduate?

First off, your UW NetID is yours for life. You'll also be able to continue to send and receive emails from your UW email address as well as access other UW online services, such as UW Alumni Association programs and ordering transcripts online. However, to continue your service uninterrupted, you'll want to follow the instructions provided by UW Technology. They will contact you a few weeks before your student services expire (usually about one quarter after you graduate). The email notice will explain in detail which services do and do not expire. Typically, your storage space will be reduced and you will no longer have access to publish a web page, access UW Libraries databases, etc.

If you don't take any action upon graduating, you can always sign up later as an alum, but you will lose any stored emails or websites you may have had access to as a student. UW Technology provides a fact sheet with complete details about the transition from student to alumnus.

If you've graduated, but are employed by the University, you'll continue to have access to all online services offered to UW staff. This typically is very similar to what students can access.

Does the UW have an online privacy policy?

The UW Alumni Association takes your privacy very seriously. We will never request personal information — including passwords, usernames, telephone numbers or any financial data — through email. For more information, see the University of Washington's privacy policy.

I've received a suspicious email that says it's from the UW. What should I do?

"Phishing" emails are fraudulent attempts to obtain personal information (such as passwords, Social Security numbers or bank account information) by masquerading as originating from a trustworthy source. As a large public institution, UW has occasionally been the identity used by hackers. Please do not release any personal information in response to any suspicious message. Contact the UW Alumni Association at or 206-543-0540 or 1-800-AUW-ALUM to report possible fraud.

How do I notify UW Tacoma of my legal name change?

If you have changed your name, please contact the Office of the Registrar with legal documentation of the change, so your records can be updated.