Information Technology

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STUDENT RESOURCES FOR ATTENDING CLASS REMOTELY:


UW Tacoma IT has created a resource page that provides instructions when attending classes remotely. Please familiarize yourself with the information contained on this page before you attend class.

CORONAVIRUS UPDATE:


Our normal hours of operation have changed:

CP-005 lab/Multimedia lab: Closed until further notice
WG-108 lab: Closed until further notice

IT Helpdesk:
Starting March 30th: The IT helpdesk will be available during the following times:
​Monday to Thursday: 7:30 a.m. - 10:30 p.m.
Friday: 7:30 a.m. - 5:00 p.m.
Saturday to Sunday: 9:00 a.m. - 5:00 p.m.

NOTE:

Equipment checkout is available by appointment only. You can make an appointment here

Equipment returns are also available by appointment. You can make an appointment to return equipment here.

 

You can reach the IT helpdesk in the following ways:

Zoom: The helpdesk can be contacted via Zoom. Connection information can be found here.
Live chat: available on the IT homepage
Email: For Computer Services related inquiries, please contact tachelp@uw.edu. For Media-related inquiries, please contact tacmedia@uw.edu.
Phone: (253) 692-HELP(4357)

Please refer to our IT Resources for Telework at UW Tacoma page for up to date information on working/attending class remotely.

The Department of Information Technology provides computing, media and academic technology support across the UW Tacoma campus.

Accounts & Access
Learn more about the various types of accounts you need as a student or employee.
Audio & Video Conferencing
Teleconference phones are available to be setup in rooms with an active network port. To request, please send an email to tacmedia@uw.edu at least 2 business days prior to your meeting. Please note, there is a limited quantity of phones available. Request does not guarantee availability. Charges may be applicable via UUF guidelines.
Canvas
Canvas makes it extremely easy to give students direct access to licensed, Fair Use, and public domain content via your course site.
Catalyst Web tools
The Catalyst Web Tools are a set of Web-based communication and collaboration applications designed by the University of Washington for use in teaching, learning, research, and more.
Email & Calendar
Learn more about Office365 for use of email and calendaring features.
IT Policies, Procedures & Computing Standards
State and university policies and guidelines that govern the use of university information resources and computing technology.
MyUW
A simple and easy-to-use tool for accessing the web resources you need to fulfill your goals at the university.
Safety & Security
The following are good security practices that will help protect you and your computer.
Software & Hardware
There are several ways that students, faculty and staff can acquire software and hardware.
Storage & Backup
There are multiple options for your data storage needs while on campus or cloud storage for off-site access.
Support & Training
Do you need help with setup or use of A/V equipment for your class or event?
Multimedia
These services and resources are available for students, faculty and staff to develop enhanced presentations and multimedia projects with video, audio, digital photos and graphics.
Wired / Wireless Network Connectivity & Internet
A high-speed, wired (Ethernet) network connection is provided to most all offices, classrooms and lab spaces. Wireless connectivity is available in most interior and exterior areas on campus.