TimelyCare Services

Visit timelycare.com/uwt or download the app through the Apple Store or Google Play and log in with your UW email and password to get started with TimelyCare! Use the same password you use for your UW email to log in.

MedicalNow & Scheduled Medical

Students access physical healthcare for a variety of symptoms or concerns through both MedicalNow (on-demand care with no previously scheduled appointment time) and Scheduled Medical (a scheduled appointment time). Licensed providers are trained to treat a wide range of medical conditions, including but not limited to:

  • Cold and flu
  • Sinus issues
  • Allergies
  • Pink eye
  • Rashes, minor burns, dermatitis, eczema and dermatology
  • Sleep concerns
  • Vaginal yeast infection
  • Infections (UTI/bladder, ringworm, tinea, etc.)
  • Gastrointestinal concerns (constipation and/or diarrhea, Irritable Bowel Syndrome)
  • Acne
  • Chicken pox

Expand the sections below to learn more about MedicalNow and Scheduled Medical.

MedicalNow
  • No appointment necessary; 24/7 urgent care.
  • Wait times are typically 10 minutes or less.
  • Patients are seen by the first available provider.
  • Students receive a visit summary after their medical visit.
Scheduled Medical
  • Students can select their preferred provider based on providers’ profiles.
  • Same-day appointments are typically available.
  • Students can schedule visits at their convenience.
  • Students receive a visit summary after their medical visit.
Photo of woman holding phone with TimelyCare logo.
 

If your care plan includes follow up support such as needing additional services like imaging, specialty, or referred care to the community; filling a prescription; or getting a vaccine; a Care Navigator with TimelyCare will reach out to you directly to support you in your next steps and answer any questions you may have. Care Navigators can help you locate and access resources on the UW Tacoma campus and in the community, help you find a discounted rate on a prescription if needed, and even help you get connected to Apple Care if you don’t have health insurance and need it for continuing care.

 

TalkNow

TalkNow is on-demand (no appointment necessary) access to a mental health provider within three to seven minutes. You can discuss any concern from feeling down to being anxious due to academic, social, or athletic demands, or simply because you miss home and it’s hard to cope with all the new demands of campus life. When you start a visit, just click “TalkNow,” and you’ll be connected with a professional to get the help and advice you need.

Some concerns that providers can support include but are not limited to:

  • Feeling down
  • Worry
  • Relationship concerns
  • Low motivation
  • Hopelessness
  • Social isolation
  • Stress and anxiety
  • Suicidal thoughts
Photo of person holding phone with laptop in background. The words "timelycare" are written on top of photo.

Health Coaching

Health Coaching is a scheduled appointment service to help students start and/or maintain optimal sleep, nutrition, exercise, weight, and stress management strategies for a holistic well-being approach. No-cost, virtual visits can be scheduled with a certified health coach. Health Coaching can address:

  • Nutrition
  • Meal planning
  • Healthy eating behaviors
  • Healthy body image
  • Weight management
  • Sleep habits
  • Positive thinking
  • Resiliency

Self-Care

Graphic image with person hugging themself and the words "Get a 4.0 in self care"

A range of on-demand, student centered evidence-based tools and techniques students can access to navigate health challenges and concerns to elevate their health and well-being. Some examples include short videos and articles with experts explaining why we feel the way we feel, guides to managing stress, healthy eating choices, and difficult relationships. Yoga and guided audio meditations are also available on-demand.